Financing & Warranty Services
Approved Lender List
Contact Person: Phil Tompetrini
Contact Person: Jason Wallace
Hancock Whitney Bank
South State Bank
Contact Person: Tina Flinn
Capital City Bank Group (Only available for Adjustable Rate Mortgage loans)
Contact Person: Nicole Smyth
Suarez Home & Finance Corp
Union Home Mortgage
Every new Palmwood home comes with our one (1) year builder's warranty along with the backing of a bonded and 3rd party insured 2-10 Home Buyer's Warranty for added comfort with the purchase of your home. At Palmwood, we take great pride in delivering a quality home to our clients that will stand the test of time. So, you can rest assured that you have made the right choice in deciding to build your home with us. Should you feel there is something on your home that needs attention during your warranty period with us, please don't hesitate to contact us. We strive to delight our clients!
When it comes to the homeowner, 2-10 Home Buyers Warranty (2-10 HBW) has you covered. Buying a home from a 2-10 HBW builder means that you are buying from the BEST- a 2-10 HBW approved builder member. 2-10 HBW is recognized for high-quality standards in the building industry through careful inspections, not only of the builder's work, but also that of subcontractors. Rest assured, your new home will have a 1-year workmanship, 2-year systems and 10-year structural warranty beginning on the day of closing. Your home will have the best warranty protection available offered through a third party new home warranty program.
When a builder displays the 2-10 symbol, you can buy with confidence. If you are interested in reviewing a sample of the 2-10 Homebuyers Warranty manual, click the button for a copy.
Warranty Service Request - Please Contact 2-10 Home Buyers Warranty Department
To submit warranty service requests online, go to 2-10.com and select ‘Sign In’. If you are a first time user, choose ‘Register/Create Account’, under ‘Homeowner’ choose ‘Register my Structural Warranty’. Once you have signed in, click “Service Requests” to submit your warranty requests. Additional benefits: download PDF version of your warranty booklet and certificate of warranty, chat with a Front Line representative, and upload photos and additional documents.
You may also choose to submit these by email at firstname.lastname@example.org
Please submit your workmanship requests that are non-emergency on the 30 day and 11 month anniversary of your home. It is normal within the first year of your new construction home that it will experience changes in moisture equilibrium in wood and other construction materials. Therefore, when you submit routine workmanship service requests, which may include cosmetic items such as paint, trim work and caulk, we recommend doing so at your 11 month anniversary.
If you experience an emergency warranty service situation, please notify 2-10 HBW and contact the appropriate contractor.
For a list of your Trades, please see your Closing Letter or the sticker posted on your electrical panel.
If you need to speak with someone directly regarding warranty issues, please call the Front Line Warranty Service Department at 800.811.8787 to speak with a 2-10 HBW representative.
Palmwood Construction, LLC